The design applied to public services is concrete, operational and efficient

Grégoire Tirot, head of the innovation and citizen participation department of the interministerial directorate for public transformation (DITP), and Ariane Epstein, head of the public design division in the innovation and citizen participation department of the DITP, opened the DITP meeting of June 25, organized on the theme: “Design of public services: starting from the experiences of users and agents to transform”. They detail the impact of design in supporting the transformation of public organizations.

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